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The premier call center outsourcing services provider. Allow Excell Services to provide low cost, high quality, operationally excellent services for your company.
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News Release
For Immediate Release
December 14, 2004 |
Contact: Paula Wilkinson
Director of Partnership Development
806.747.2474 |
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OSC Announces Directory Assistance Win
OSC, America's largest independent provider of operator services, directory assistance and inbound customer services to the telecommunications industry, announced today it has been chosen to provide directory assistance ("DA") services to an Alaskan telecommunications service provider with landline and wireless customers statewide.
"We are thrilled that ACS has selected OSC as its DA provider. We understand that with this win, we are entrusted with the majority of DA calls in Alaska and will provide the best service possible. The entire OSC team welcomes ACS as a partner," said Charlie Anderson, Executive Vice President of OSC. "Our onshore call centers, pricing that competes with offshore options, and high quality continue to gain traction in the industry," Charlie added.
OSC offers a full suite of Directory Assistance products including National Directory Assistance and International Directory Assistance. OSC also provides Enhanced Directory Assistance services including movie listings and showtimes, restaurant information, driving directions, sports scores, and much more. OSC's DA services combine the best of live operator and automated service solutions to access the most current information available. In addition, OSC aggregates DA and Operator calls for carriers.
About OSC.
OSC (www.osc.com), a Platinum Equity company, is America's largest independent provider of operator services, directory assistance, and inbound customer service to the telecommunications industry. OSC provides Trust in Every CallSM. The Company's service offerings are designed to enable its clients to focus internal resources on their core competencies while helping them to increase revenues, improve service quality and reduce costs. For more information on OSC and the services they offer, please contact Paula Wilkinson ([email protected]) or call 1-800-658-6041.
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