Operator Services

Excell brands our operator services product Operator Services Company (OSC) which enables carriers to use their own brand or have the option of using our generic brand. Excell provides proven, affordable solutions that provide superior technology and the expertise that we have developed since 1984. Excell currently provides Operator Services to a variety of carriers. Our capabilities include:

• Unbundled service programs available
• Flexible rate plans
• Wholesale network services
• Live and automated operators
• Flexible billing
• Calling card (LEC or proprietary)
• Credit card
• Collect
• Third party
• Person-to-person
• Bill back to ANI
• Real-time rate quotes, as required
• Private-label branding
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• Individual ANI and account data
• Real-time attempts
• Completed calls by ANI and account
• No-activity reports
• Activity between dates
• Daily revenue and net commission reports
• Real-time validation (feature Group D network)
• Trouble reporting service available for effective problem resolution
• Nationwide tariffs - full FCC compliance
• Busy Line Verification / Emergency Interrupt services available