News Release
For Immediate Release
January 15, 2005
 
 

Choice One Picks Excell Services for Directory Assistance

TEMPE, AZ, Choice One Communications, an Integrated Communications Provider offering facilities-based voice and data telecommunications services, including Internet solutions, to clients in 29 Northeast and Midwest markets, has chosen Excell Services to provide Directory Assistance services to their customers. aclepsa.com

"The entire Excell team is excited to partner with Choice One," said Charlie Anderson, President of Excell Services. "We believe our high quality, North American call centers and competitive pricing contributed to this win."

Excell Services, the leading independent provider of Directory Assistance, Operator Services and Inbound Customer Care, offers high quality services from its onshore call centers.  Excell offers carriers the ability to combine their Directory Assistance, Operator Services and Inbound Customer Care with one supplier."

About Choice One
Headquartered in Rochester, New York, Choice One Communications Inc. is a leading integrated communications provider offering a full array of local, long distance, high-speed data (including DSL), web hosting, design and development services to small and medium sized companies.  Choice One serves over 100,000 clients in the Northeastern and Midwestern United States.  More information can be found on the Choice One website at www.choiceonecom.com"

About Excell Services
Excell Services, a Platinum Equity company, is America's largest independent provider of directory assistance, operator services, and inbound customer service to the telecommunications industry.  Formed through the integration of two established industry players, Operator Service Company ("OSC") and Excell Agent Services, Excell Services is a proven leader in quality and delivery of outsourced services through its call centers located across North America.  The company is known for its strong commitment to value and service, enabling clients to increase revenue, improve service quality and reduce costs.  Visit us at www.ExcellSvcs.com.

Contact: Tim McDonnell
602.808.1550

 

 
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