CCPA Compliance
ExcellAgent is committed to respecting your rights under the California Consumer Privacy Act (CCPA) and its amendment, the California Privacy Rights Act (CPRA). This page explains how these laws apply to your interaction with our website and how you can exercise your rights.
Scope and Applicability
The CCPA/CPRA applies to California residents. While ExcellAgent does not collect personal information through user registration or accounts, we may automatically gather certain data through website interactions, including cookies, web beacons, and analytics tools. This data may include IP addresses, browser types, device identifiers, and browsing behavior on our site.
Your Rights Under CCPA/CPRA
As a California resident, you have the following rights:
- Right to Know: You can request details about the personal information we have collected about you in the past 12 months, including the categories and sources of that information.
- Right to Delete: You may request that we delete any personal information we have collected from you, subject to certain legal exceptions.
- Right to Opt-Out of Sale or Sharing: You have the right to opt-out of the sale or sharing of your personal information. While we do not sell personal information for monetary compensation, we may share data with third-party analytics and advertising partners. You may exercise this right using the link below.
- Right to Non-Discrimination: We will not deny you services, charge different prices, or provide a different quality of service because you exercised your CCPA/CPRA rights.
- Right to Correct: You may request correction of inaccurate personal information we hold about you.
How We Comply
ExcellAgent does not maintain a user database or collect personally identifiable information through forms, sign-ups, or accounts. Any data collected is limited to anonymized, aggregated web analytics and is used solely to improve site functionality and user experience. We do not sell personal information. We honor opt-out requests and provide clear mechanisms for you to exercise your rights.
Data We Process
The personal information we may collect includes:
- IP addresses
- Browser and device information
- Pages visited and time spent on site
- Cookie identifiers
- Geolocation data (general region only)
This data is collected automatically via analytics tools such as Google Analytics and is retained only as long as necessary for statistical purposes.
Legal Basis for Processing
Under CCPA/CPRA, we rely on legitimate business purposes to process data, including site operation, performance monitoring, and improving user experience. We do not use this data for profiling or targeted advertising beyond general analytics.
How to Exercise Your Rights
To exercise your CCPA/CPRA rights, please contact us at:
Email: [email protected]
In your message, please include:
- Your full name
- Your California residency status
- The specific right you wish to exercise (e.g., "I want to know what data you have collected about me")
- Any supporting information to help us verify your identity (e.g., email address used to visit our site)
Response Timeframes
We will acknowledge your request within 10 business days and respond to your request within 45 days. If we require additional time, we will notify you and explain the reason for the delay. We may extend the response period by an additional 45 days if reasonably necessary.
No Discrimination Policy
ExcellAgent does not and will not discriminate against you for exercising any of your rights under the CCPA/CPRA. You will not be denied access to our content, charged higher fees, or receive a lower quality of service because you made a request under this law.
Updates and Changes
We may update this CCPA Compliance page periodically to reflect changes in law or our practices. Any material changes will be posted here with an updated effective date. We encourage you to review this page regularly.
Contact Information
If you have questions about this CCPA Compliance page or wish to submit a request, please contact:
Mira Halden
10300 Southside Blvd
Jacksonville, FL 32256
[email protected]
Do Not Sell or Share My Personal Information: Do Not Sell or Share My Info