Paisley Reports confirm Excell’s Best in Class Service and Excellent Customer Care
Excell's Agent Fulfillment is higher than the average of 3rd party providers measured for the Performance Index in September 2004 with 98.3% efficiency compared to 97.0% of leading 3rd party provider. usamedsonline.com
Excell ranked first in Customer Care with 98.0% accuracy!
The Paisley Group is recognized as the industry authority in quality audits. The 3rd party providers include all major outsource providers in Directory Assistance