Excell Agent Services is a premium provider of call center outsource services. The company includes high-quality call center outsource services such as local and national directory assistance, flexible access options, customized branding, call completion, operator assisted Yellow Pages and multi-search to name a few. Excell uses telecom grade equipment to include a 5ESS, Tandem and Lucent EXS. Below is a representation of the wireless architecture being deployed by Excell. It demonstrates the modularity of systems and services and depicts the concept of our IP based virtual call center world. Important to note is that edge devices, additional data content and the gateways to gain access to those additional data sources are all modular in nature. This allows Excell Agent Services to choose the "best in breed" call center outsource solutions/services and integrate them into the core, centrally controlled, virtual call center solution. It is in this way that the ever-changing wireless services arena will be supported in a world class manner, ensuring future client requirements can be met and exceeded. canadadrugstop.com

The core in Excell Agent Services wireless architecture is Lucent EXS switching matrixes and DB gateway services running on multiple NT servers. Software providing DB gateway services was developed by a leading systems provider in the industry and are among the best such engines available in the world. This ensures accurate and complete data return with excellent retrieval times. Edge devices with IVR capability and the modular design of the overall architecture (i.e. plug in a new server/service) provide for rapid deployment of services by our clients for either market trial or competitive responses.