As one of the largest directory assistance providers in the world, Excell Agent Services knows what it takes to be best-in-class. The experience and knowledge that drives our success can drive your success as well. Our time-tested background in providing Toll & Assist services can catapult your company to the top of the industry. neomeds.net
Basic Functions:
| Calling card | |
| Third party | |
| Collect | |
| Sent Paid (to include Coin and Hotel/Motel) | |
| Debit or Disposable Card | |
| Person-to-Person and Station to Station handling | |
| Inquiries for calling/dialing instructions (country and city codes, dialing patterns) | |
| Assistance or instruction for payphones | |
| Language assistance (English and other) | |
| Trouble reporting | |
| Emergency (911) |
Excell Agent Services' Toll and Assist capabilities include:
| Flexible routing or gating of traffic through a variety of specifications | |
| Specialized branding functions | |
| Billing record generation | |
| Growth within a platform, or from one platform to the next without downtime |
Excell Agent Services offers time-tested, "real-life" teleservices expertise few can match. The line is open: our highly skilled agents are ready to answer your customers' calls.
For more info, please .