FOR IMMEDIATE RELEASE:

EXCELL AGENT SERVICES ANNOUNCES AGGRESSIVE HIRING CAMPAIGN

New AT&T Business Drives Need for Additional Call Center Operators

Phoenix, AZ March 12, 1999 Excell Agent Services, one of the leading providers of call center outsourcing for the national directory assistance market, announced an aggressive recruitment campaign to increase its call center staff in response to being named as the outsourcing agent for AT&Ts new directory information service, AT&T-00-Info. neomeds.net

Excells call center locations will hire nearly 2,000 new employees during the next two months to meet the demands of AT&Ts new service offering. The jobs will be spread throughout the scope of Excells operations with positions in Arizona, Florida and New Mexico. There will be 350 available opportunities at Las Cruces, NM., about 800 available opportunities at the Rockledge, FL., and over 600 available opportunities throughout the greater Phoenix area. While specific numbers are confidential, AT&T expects substantial growth in call volumes associated with the new service.

Excell offers new employees positions with growth potential. The new hires will obtain raises after 3, 6 and 12 months. Additionally, all employees participate in incentive programs that can substantially increase their earnings. Excells call centers typically employ a mix of 30 percent part-time and 70 percent full-time employees. As a result, the recruitment efforts are targeting both full and part time employees.

"We are actively recruiting employees who can help us meet the demand the new AT&T opportunity has created," said Gilbert E. Mauk, President of Excell Agent Services. "The positions available represent a tremendous career opportunity for interested candidates. More than 60 percent of the companys current service managers started at the company as call center employees and more than 60 percent of Excells center directors were promoted internally."

Prospective new hires are screened according to three tests covering typing, spelling and listening skills. Additionally, Excell looks for candidates who exhibit a professional manner and well-developed verbal communication skills. Prospects will also be team players and have the ability to work independently. Ultimately, the focus is on efficient and friendly service.

Excell Agent Services is a major employer in the Las Cruces, Rockledge, and greater Phoenix areas and a valuable asset to the local community. It offers employees a competitive wage with an opportunity for advancement and a complete benefits package.

"Excells culture consistently promotes a dynamic environment, enriched with opportunities for personal growth and advancement." Donna Nelson, Center Director of the Tempe and CamelSquare call centers in Arizona.

"As a young dynamic Company, on the edge of the 21^st century, Excell provides me the opportunity to refine my experiences in telecommunication and become a leader in future endeavors." Chris Barry, Center Director of the Rockledge call center in Florida.

About Excell Agent Services

Excell Agent Services, L.L.C., headquartered in Tempe, Ariz., handles directory assistance and other operator assisted calls for major long distance companies in the U.S. and Canada. It currently owns and operates four call centers in Phoenix, Mesa, Peoria and Tempe, Arizona; one center in Rockledge, Florida; one center in Las Cruces, New Mexico; and one center in Canada. Excell operators at these centers handle more than 1,000,000 calls a day for U.S. and Canadian customers. Excell Global Services, Inc., the parent company of Excell Agent Services has multiple customer service and transaction based call center locations in England, Scotland and Australia. Excell Agent Services was founded in 1994.