Our Mission Statement
To be the leader in providing world class, wholesale Directory and Transaction
services as measured by Customer Satisfaction, Employee Satisfaction, and
Long-Term Investor Value.
Just a few of the key benefits of using Excell Services' Operator Services include:
- A responsive partner you can trust
- Excell Services' customer satisfaction
- Among the highest revenue per ANI and the best in the industry
- Outstanding quality and on-line reporting
- Dial-around revenue
For more than 18 years, Excell Services has been a leader in providing Operator Services to the
telecom industry. Excell Services provides a proven, affordable solution for switchless resellers,
CLECs, LECs, ILECs, and IXCs. We offer our customer among the highest revenue per ANI in the
industry. In addition to improving your Operator Services profitability, our time-tested quality
assurance and business processes will help you meet and exceed the service levels on which your
Excell Services's fully redundant, enhanced, all digital Excel Class IV switch resides in a
telecommunications building in Dallas, Texas. Utilizing major carriers for nationwide access and
termination, Excell Services maintains route diversity and redundancy in its network facilities.
Excell Services's call centers operate 24 hours a day, 365 days per year. Our highly motivated
operators enjoy the use of state-of-the-art intelligent workstations in a pleasant work environment,
which results in exceptional service.
Excell Services In the News...
INFONXX Continues Its Growth Strategy Through Global Acquisitions
Company to Surpass 1 Billion Directory Assistance Inquiries This Year
Corr Wireless Selects Excell Services to Provide Directory Assistance Services
Excell Services Recognized with 2006 CRM Excellence Award
Vonage® Chooses Excell Services for Directory Assitance
Excell Services Celebrates Three Year Automation Milestone