Our Mission Statement

To be the leader in providing world class, wholesale Directory and Transaction services as measured by Customer Satisfaction, Employee Satisfaction, and Long-Term Investor Value.

Operator Services

Just a few of the key benefits of using Excell Services' Operator Services include:

  • A responsive partner you can trust
  • Excell Services' customer satisfaction
  • Among the highest revenue per ANI and the best in the industry
  • Outstanding quality and on-line reporting
  • Dial-around revenue

For more than 18 years, Excell Services has been a leader in providing Operator Services to the telecom industry. Excell Services provides a proven, affordable solution for switchless resellers, CLECs, LECs, ILECs, and IXCs. We offer our customer among the highest revenue per ANI in the industry. In addition to improving your Operator Services profitability, our time-tested quality assurance and business processes will help you meet and exceed the service levels on which your company depends.

Excell Services's fully redundant, enhanced, all digital Excel Class IV switch resides in a telecommunications building in Dallas, Texas. Utilizing major carriers for nationwide access and termination, Excell Services maintains route diversity and redundancy in its network facilities. Excell Services's call centers operate 24 hours a day, 365 days per year. Our highly motivated operators enjoy the use of state-of-the-art intelligent workstations in a pleasant work environment, which results in exceptional service.

Excell Services In the News...

INFONXX Continues Its Growth Strategy Through Global Acquisitions
Company to Surpass 1 Billion Directory Assistance Inquiries This Year

Corr Wireless Selects Excell Services to Provide Directory Assistance Services

Excell Services Recognized with 2006 CRM Excellence Award

Vonage® Chooses Excell Services for Directory Assitance

Excell Services Celebrates Three Year Automation Milestone

News Archives