Our Mission Statement
To be the leader in providing world class, wholesale Directory and Transaction
services as measured by Customer Satisfaction, Employee Satisfaction, and
Long-Term Investor Value.
For Immediate Release
August 05, 2005
New Global Telecom chooses Excell Services for Directory Assistance and Operator Services
Tempe, Arizona - August 05, 2005 -
New Global Telecom, a leader in outsourced telecom network services in the U.S., has selected Excell
Services to provide Directory Assistance and Operator Services as part of its 6DegreesIP turnkey VoIP
solutions delivered to NGT's service provider customers.
"We are excited that New Global Telecom has placed their trust in Excell's bundled Directory
Assistance and Operator Service program." said Charles M. Anderson, President of Excell Services. "Excell is
looking forward to a long-term partnership with New Global Telecom."
Excell Services, the leading independent provider of Directory Assistance, Operator Services and
Inbound Customer Care, offers high quality services from its onshore call centers at prices that are
competitive with offshore solutions. Excell offers Service Providers the ability to combine their Directory
Assistance, Operator Services and Inbound Customer Care with one supplier to reduce costs and management
About New Global Telecom
New Global Telecom, Inc. is the leading provider of wholesale hosted VoIP solutions and outsourced network
management services. Through its New Global Telecom and General Telecom brands, the company delivers IP and
TDM switch partitioning, outsourced network operations and VoIP services to carriers and service providers,
including CLECs, ISPs, VPN providers and VoIP-centric companies worldwide. NGT's 6DegreesIP product suite of
managed wholesale VoIP products offers service providers a highly effective, turnkey solution to address
residential and business end-user needs. 6DegreesIP includes a complete range of telephony features,
extensive local & long-distance calling footprint, integrated retail OSS, worldwide conferencing
capability, training and other support. TDM-to-IP and IP-to-IP switching services are also available. For
more information, please visit www.ngt.com.
About Excell Services
Excell Services, a Platinum Equity company, is America's largest independent provider of Directory
Assistance, Operator Services, and Inbound Customer Service to the telecommunications industry. Formed
through the integration of two established industry players, Operator Service Company ("OSC") and Excell
Agent Services, Excell Services is a proven leader in quality and delivery of outsourced services through
its call centers located across North America. The company is known for its strong commitment to value and
service, enabling clients to increase revenue, improve service quality and reduce costs.
Excell Services In the News...
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Company to Surpass 1 Billion Directory Assistance Inquiries This Year
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Excell Services Recognized with 2006 CRM Excellence Award
Vonage® Chooses Excell Services for Directory Assitance
Excell Services Celebrates Three Year Automation Milestone