Our Mission Statement
To be the leader in providing world class, wholesale Directory and Transaction
services as measured by Customer Satisfaction, Employee Satisfaction, and
Long-Term Investor Value.
For Immediate Release
March 01, 2005
Transcom chooses Excell Services for DA
Tempe, Arizona - March 01, 2005 -
Transcom Enhanced Services, LLC, a leading provider of communications services to carriers, enterprises and
agents, has selected Excell Services to provide Directory Assistance services to their customers.
"We are excited Transcom chose to place their trust in Excell's Directory Assistance service." said
Charles M. Anderson, President of Excell Services. "Excell is looking forward to a long-term partnership
Excell Services, the leading independent provider of Directory Assistance, Operator Services and
Inbound Customer Care, offers high quality services from its onshore call centers at prices that are
competitive. Excell offers carriers the ability to combine their Directory Assistance, Operator Services
and Inbound Customer Care with one supplier.
About Transcom Enhanced Services, LLC
Transcom Enhanced Services (TES) is a leading enhanced service provider offering its services world wide
since 2003. TES delivers a wide variety of services via a state-of-the-art packet switched network.
Customers interconnect via points of presence throughout the US, as well as via a number of IP protocols.
TES provides cost-effective custom solutions to its customers, empowering them with Voice over IP solutions
and converged IP applications.
About Excell Services
Excell Services, a Platinum Equity company, is America's largest independent provider of directory
assistance, operator services, and inbound customer service to the telecommunications industry. Formed
through the integration of two established industry players, Operator Service Company ("OSC") and Excell
Agent Services, Excell Services is a proven leader in quality and delivery of outsourced services through
its call centers located across North America. The company is known for its strong commitment to value and
service, enabling clients to increase revenue, improve service quality and reduce costs.
Excell Services In the News...
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Company to Surpass 1 Billion Directory Assistance Inquiries This Year
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Excell Services Recognized with 2006 CRM Excellence Award
Vonage® Chooses Excell Services for Directory Assitance
Excell Services Celebrates Three Year Automation Milestone