Our Mission Statement
To be the leader in providing world class, wholesale Directory and Transaction
services as measured by Customer Satisfaction, Employee Satisfaction, and
Long-Term Investor Value.
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Taking care of your clients – the way that you would
In a competitive business environment, exceptional customer
service can be a key differentiator between you and your
competitors. It can also be expensive when it is managed internally.
Allow Excell Services allow you to focus on your core business
At Excell Services, we understand how to keep your customers
satisfied, how to reduce churn, how to increase lifetime value, and
how to do it better — for less. Every day, with every contact, we
focus on creating a positive customer experience, including:
- Customer care service and support
- Technical support
- Full account management
- Customer data capture/surveys
- Customer complaint resolution
Excell Services In the News...
INFONXX Continues Its Growth Strategy Through Global Acquisitions
Company to Surpass 1 Billion Directory Assistance Inquiries This Year
Corr Wireless Selects Excell Services to Provide Directory Assistance Services
Excell Services Recognized with 2006 CRM Excellence Award
Vonage® Chooses Excell Services for Directory Assitance
Excell Services Celebrates Three Year Automation Milestone
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