"TRUST IN EVERY CALL"
Agent

Our Mission Statement

To be the leader in providing world class, wholesale Directory and Transaction services as measured by Customer Satisfaction, Employee Satisfaction, and Long-Term Investor Value.

About Excell Services

Excell Services, a Platinum Equity company, is America's largest independent provider of Directory Assistance (DA), Operator Services (OS), and Inbound Customer Care (CRM) to the telecommunications industry.

Excell Services was formed by combining two established industry players, Operator Service Company ("OSC") and Excell Services Agent Services. The integration of the two companies provides Excell Services with the size and scale to service the needs of the largest wireless and wireline carriers in the United States.

Excell Services' goal is to deliver superior service at a price that will improve our customer's bottom line. We strive for service quality and expertise that is unsurpassed in the marketplace, as embodied in the company's new corporate motto: "Trust in every call."

Excell Services' diverse product suite enables customers to aggregate their DA, OS, and CRM volume with one provider to create a superior value opportunity at the highest levels of quality and competitive pricing. Excell Services provides the best value in the industry by leveraging the most efficient call center network in North America.

Excell Services is a proven leader in quality and delivery of outsourced services through its call centers located across North America. The company is known for its strong commitment to value and service, enabling clients to increase revenue, improve service quality, and reduce costs.

Excell Services In the News...

INFONXX Continues Its Growth Strategy Through Global Acquisitions
Company to Surpass 1 Billion Directory Assistance Inquiries This Year


Corr Wireless Selects Excell Services to Provide Directory Assistance Services

Excell Services Recognized with 2006 CRM Excellence Award

Vonage® Chooses Excell Services for Directory Assitance

Excell Services Celebrates Three Year Automation Milestone

News Archives